Sebi to digitise processing of investor service requests, complaints by RTAs
时间:2024-06-26 15:02:54 阅读(143)
Capital markets regulator Sebi on Thursday decided to provide a mechanism for processing of investors’ service requests and complaints through online mode by RTAs and thereafter track the status as well as obtain periodical updates.Looking to digitise the process in two phases, Sebi said that the mechanism would provide benefits such as a database for service requests and complaints, online acknowledgement and intimation to the investor and online tracking of status of service requests and complaints by investors.
At present, holders of physical security certificates are required to submit various documents to the registrars to an issue and share transfer agents (RTAs) with respect to various service requests such as issuance of duplicate security certificates, folio consolidation and services through depository participants such as dematerialisation and rematerialisation.In the first phase, Sebi said that all RTAs servicing listed companies will have a functional website. Such a website will mandatorily display basic details of the RTA like registration number, registered address of head office and branches, names and contact details of key managerial personnel (KMPs) including compliance officer, according to a circular.In addition, such websites will have to display step-by-step procedures for various service requests, Frequently Asked Questions (FAQs), procedure for filing a complaint and finding out the status of the complaint.
This website will have the functionality of adding companies and RTAs to its search list as and when required.This new framework will be applicable to the RTAs which deal in folios of listed companies. Also, while transferring the business from one RTA to another, the listed company will have to ensure that the new RTA is in compliance with the framework.
上一篇:Bank ETF- An efficient way to tap into value unlocking in banking
下一篇:Windfall tax cut on oil producers expected; hike in levy on ATF, diesel exports surprising- Analysts
猜你喜欢
- Auto industry hits coronavirus, lockdown roadblock; here’s what will get it up to speed in two years
- Gold faces headwinds amidst rising crude oil prices, strong US dollar; Fed rate hike speculation looms
- Share Market Highlights- Sensex and Nifty ends at higher, Nifty Settles above 21,650, Sensex near 71,900- Realty and Energy stocks shine
- Global Markets- Dollar, bond yields rise ahead of pivotal rate hikes
- Bajaj Auto Q4FY23 net profit falls 2
- Global Markets- Stocks seesaw, oil up as investors await jobs report
- SGX Nifty jumps- TCS Q1FY23 results, Nifty outlook, upbeat global cues; key things to watch out for on 8 July
- Share Market Highlights- Nifty settles below 17730, Sensex falls 220 pts; Bank Nifty rises 100 pts, Tata Steel tanks 5%
- Gold declines Rs 355; silver tumbles Rs 420